Do you carry thermal cameras?
Absolutely we do! Thermal surveillance cameras are heavily used now for determining body temperature of both employees and visitors. Learn more about thermal security cameras here.
Do home security systems really deter crime?
Yes, the old saying was always “deter, detect, & document".
How much do security cameras cost?
Many variables here, depends on features!
Who installs security cameras or alarm systems?
We do! Contact us.
How much does installation cost?
Prices vary dependent on features “bells & whistles"
Where do I install my security system?
The panel is typically mounted in a central location in the home near an internet connection and preferably near an outlet.
Can someone install a security system I already purchased?
YES! We are the only security company offering this unique service.
Where do I buy security cameras or an alarm system?
Well, you have many options! You can purchase online, in a store, or have us take care of it!
How do I view the recordings from my cameras?
Depends on the system you get installed, but most often from the phone app or a PC.
What kind of warranty or service package do the systems come with?
All systems come with a service package and manufacturer warranty. Contact us to discuss your options!
Do you offer leasing or outright purchase of equipment?
Do I get a discount on my insurance with a system?
Most often that is the case, please discuss with your local insurance agent on qualifications.
What type of automations or safety triggers are built-in?Many of today’s systems have built-in AI that provides alerts when motion is detected or a device is triggered.
Is my system tax deductible?
Most often yes but please consult a CPA.
Is DIY better than getting it professionally installed?
Depends on the system and your technical savviness!
What is home automation?
Home automation typically involves security, lighting control, HVAC temperate control, garage door control, the list goes on!
Do I need a permit for my system?
Depends on your geographic locale, please consult your village for permit requirements.
Wired or wireless?
Traditional “legacy" security systems were always wired. Some commercial and business systems still utilize hard wiring. Most home security alarm systems are wireless today.
What are the different types of security cameras?
Most often you will see hard wired coaxial cable analog wiring or physical ethernet cat5/cat6 cabling POE. There are also WiFi/Wireless security camera options. Contact us to learn more.
What is a security system key fob & do I need one?
Just think of a keyfob to unlock and lock your car doors, but for your security system. Do you need one?
What are electric door locks?
Electric door locks are usually considered “access control" but can also be numerical, passcode, or intelligent proximity card readers that can also be remotely controlled via an app. For homes they are mostly battery powered. For businesses they are traditionally hard wired.
If I rent an apartment can I have an alarm?
Yes absolutely! But make sure to check with your landlord prior to installation.
If I have a dog do I need a security system?
YES! Who will protect the dog while you are away?
How do wireless security cameras work?
Either by wireless connection or hardlined directly to a recording device. To learn more contact us.
How does a door sensor / door contact work?
They are just 2 magnetic pieces and when they separate the alarm or a trigger is pushed to the alarm panel.
What components do I need for a security system?
Common alarm / security system components are glass break detectors, motion detectors, door contact / door sensors, security cameras / cctv /video surveillance, flood sensors, temperature / cooler sensors, and an alarm panel.
Do you offer security guard services?
Yes we do! In today’s world additional security and protection may be needed to protect your employees and assets.
How do most burglars break into a home?
You’d be surprised but its usually through an unlocked door! Windows & doors are the main targets.
What are some commonly stolen items?
Jewelry, electronics, anything of more than ordinary value.
What makes a house attractive to a burglar?
Lights off, no security system signs, windows with no obstructions to see clearly inside, vacant homes.
How much do home security systems cost?
Depends widely on features, please contact us to find out!
What’s the best way to prevent break-ins?
Have clear signage of a security system outside, have scheduled lights to go on and off at random times, lock your doors & windows consistently.
Do I need a landline or wireless connection for a system?
Landlines are no longer needed for security systems.
Do I need to pay up front or is there financing available?
We can usually split payments between initial signature of agreement and post-install. Financing is available for larger systems please contact us for more info!
Do you run a credit check?
It largely depends on what monitoring service you subscribe to.
If I move am I stuck in a contract?
Nope! As long as you subscribe to a new system at the new residence, we waive termination fees on the old one.
If the power goes out do I lose my security system?
Most modern systems include wireless communication as primary and ethernet (internet) connection through your modem as backup, or “dual-path" connections.
Do you have to drill holes in my walls?
Most often yes, but we are professionals so it won’t be a hack job!
Can I view my security cameras from a smart phone?
How long is your contract for alarm service?
Depends on the monitoring service you subscribe to. Traditionally 1-3 years, sometimes up to 5 with competitors.
Do I need to replace the batteries in my security system?
Yes, typically batteries are no covered under warranty. However they are very inexpensive and easy to replace!
Do I need carbon monoxide (CO) detectors?
You should have a carbon monoxide protection in any home, and the great thing is these are monitored by the central station.
Do I need smoke detectors?
You should have a smoke detector in any home, and the great thing is these are monitored by the central station.
What is life safety monitoring?
This could be CO detection, smoke detection, or a “I’ve fallen and I can’t get up" type device for the elderly.
What happens when an alarm goes off?
Most systems are set up to alert the system owner via an emergency contact list first, then the police if the monitoring station doesn’t get someone on the line. However this could vary depending on how the initial set up was for the installation. It could go direct to police.
What if there is a false alarm?
False alarms happen, but please check with your local municipality for fines related to false alarms.
What if my internet goes out?
Newer systems most often come with cellular wireless radios so you don’t have to worry about the internet going out for the alarm signal. For wireless cameras, if you lose internet you won’t have recording for that period of time unless you have a recording device connected.
Where should I install my security cameras?
Let the professionals handle it! But traditionally you would want them installed to focus on the egress passages within the home or business, and high traffic areas. Contact us to learn more.
How does a motion detector work?
Usually via infrared light, if someone passes the beams coming out, it will trigger the motion.
How does a glass break sensor work?
Ultrasonic sound frequencies of the glass breaking.
If I already have a security system, can you replace it?
Yes we can! We recommend “panel down panel up" in most situations when the system is antiquated.
If I already have an alarm system that is in contract, can you do anything?
We recommend contacting your existing provider to determine if you are still in contract.